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Blog (10 articles)

Have marketers lost control of the scammers? — Blog

Have marketers lost control of the scammers?

18/12/2020

Marketers redefine customer experience for a post-COVID world — Blog

Marketers redefine customer experience for a post-COVID world

13/11/2020

Consumers still need a world beyond online — Blog

Consumers still need a world beyond online

23/10/2020

How brands can bring Christmas 'in-home' this year — Blog

How brands can bring Christmas 'in-home' this year

02/10/2020

Marketers must add value, not volume, post-lockdown — Blog

Marketers must add value, not volume, post-lockdown

01/06/2020

Restarting business: How to wake from the lockdown sleep — Blog

Restarting business: How to wake from the lockdown sleep

01/05/2020

Department stores’ everyman appeal may be their downfall — Blog

Department stores’ everyman appeal may be their downfall

09/12/2019

Why brands are returning to the high street — Blog

Why brands are returning to the high street

24/10/2019

Blog

Brand alone can’t save M&S’s bottom line

04/10/2019

Five stages of your customers' buying journey — Blog

Five stages of your customers' buying journey

Editorial (7 articles)

How has digital marketing impacted the customer buying journey? — Editorial

How has digital marketing impacted the customer buying journey?

01/03/2021

Social listening: A marketing must in 2021? — Editorial

Social listening: A marketing must in 2021?

11/01/2021

Deliver positive buyer experiences to propel B2B growth — Editorial

Deliver positive buyer experiences to propel B2B growth

10/12/2020

Marketers must realign with customer needs post-coronavirus — Editorial

Marketers must realign with customer needs post-coronavirus

29/05/2020

Report: Covid-19’s impact on consumer behaviour and market demand — Editorial

Report: Covid-19’s impact on consumer behaviour and market demand

14/05/2020

Zoom, haircuts and live streams: Data trends emerging from coronavirus outbreak — Editorial

Zoom, haircuts and live streams: Data trends emerging from coronavirus outbreak

06/04/2020

The new customer buying journey — Editorial

The new customer buying journey

17/08/2018

Podcast (2 articles)

CIM Marketing Podcast - Episode 15: Inside the data revolution — podcast

CIM Marketing Podcast - Episode 15: Inside the data revolution

28/05/2020

CIM Marketing Podcast - Episode 13: How to scale in strife — podcast

CIM Marketing Podcast - Episode 13: How to scale in strife

16/04/2020

Quick Read (2 articles)

Can Instagram Reels topple TikTok? — Quick Read

Can Instagram Reels topple TikTok?

14/08/2020

Sainsbury's invests in personalisation with 'On the go' stores — Quick Read

Sainsbury's invests in personalisation with 'On the go' stores

12/02/2020

Webinar (12 articles)

How coronavirus accelerated digital adoption and what brands need to do to stay ahead — webinar

How coronavirus accelerated digital adoption and what brands need to do to stay ahead

28/01/2021

Member Exclusive: Put the experience back into customer experience — webinar

Member Exclusive: Put the experience back into customer experience

20/10/2020

Member Exclusive: Effective email marketing for customer retention — webinar

Member Exclusive: Effective email marketing for customer retention

04/06/2020

Understanding your customer's digital journey — webinar

Understanding your customer's digital journey

16/03/2020

Practical Insights: Understand and influence buying behaviour — webinar

Practical Insights: Understand and influence buying behaviour

21/10/2019

Practical Insights: Multi-channel digital marketing — webinar

Practical Insights: Multi-channel digital marketing

20/05/2019

Practical Insights: How to create customer value — webinar

Practical Insights: How to create customer value

19/02/2019

Practical Insights: Key principles of customer experience — webinar

Practical Insights: Key principles of customer experience

29/01/2019

Marketing for good: Think of consumers as friends — webinar

Marketing for good: Think of consumers as friends

31/07/2018

Practical Insights: How to engage with and retain your key customers — webinar

Practical Insights: How to engage with and retain your key customers

29/03/2018

Six steps to creating a quantified value proposition — webinar

Six steps to creating a quantified value proposition

20/03/2018

Practical Insights: Partnership marketing - is this the eighth P? — webinar

Practical Insights: Partnership marketing - is this the eighth P?

21/03/2017

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