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Training Course, Membership and Assessment Services Terms and Conditions.
This website is operated by The Chartered Institute of Marketing. Further details about The Chartered Institute of Marketing are given at the end of these terms and conditions.
Additional terms will apply to any booking that you make through this website (see one day workshops and residential courses onwards) and to our use of your registration and other personal data (see our Privacy Policy).
Contracts formed between The Chartered Institute of Marketing and you as a result of using this site shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
To proceed with some services we offer, you will be required to create an online account.
The Chartered Institute of Marketing (CIM) uses a registration-based workspace area, MyCIM, where you can manage your contact details and preferences.
By using the site, you agree to these terms of use. If you do not agree to these terms, do not use this site.
The content of this site and content of sites linked to and from this site are provided 'as is' and ‘as available’, without warranties of any kind.
The Chartered Institute of Marketing does not accept any liability arising from any inaccuracy or omission in the information or interruption in availability. You are advised to verify the accuracy of any information before relying on it.
The Chartered Institute of Marketing does not warrant that the materials will be error free, nor free of viruses, defamatory, offensive, or other harmful matter. You assume the entire cost of any necessary service, repair, or correction.
The information on this website does not necessarily reflect the views and opinions of The Chartered Institute of Marketing. Neither should any suggestions or advice contained on this website be relied upon in place of professional advice. You are responsible for checking the accuracy of relevant facts, instructions, suggestions and/or opinions given on this website before entering into any commitment based upon them. The materials that can be accessed from linked sites are not maintained by The Chartered Institute of Marketing and we are not responsible for the contents thereof.
Any reference to a linked site or third party by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.
Under no circumstances shall The Chartered Institute of Marketing, its affiliates, agents and suppliers be liable for any damages arising out of the use or inability to use the materials in this site or any linked site, even if we are advised of the possibility thereof, nor for any claim by a third party. However, nothing in these Terms of Use shall restrict or exclude any liability that we have to any party which cannot be excluded by law.
You agree to use this site for lawful purposes only and not in any way that might infringe third party rights or that might bring The Chartered Institute of Marketing into disrepute or ridicule.
You shall not use the website to disseminate any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation or to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
You agree to defend, indemnify and hold The Chartered Institute of Marketing and our affiliates harmless from any claims, losses, damages and expenses arising from your use of the site.
The Chartered Institute of Marketing reserves the right to vary these Terms of Use from time to time. Such variations become effective immediately upon the posting of the varied Terms of Use on the website. By continuing to use the website you will be deemed to accept such variations.
The copyright and all other rights in the material on this website are owned by us or are included with the permission of the owner of the rights.
As a visitor to this website, you may download a single copy of the material on this website on a single computer for your own private viewing/listening purposes only. Single copies of pages from this website may be printed out for the sole purposes of enabling the person printing the page to retain a copy for their own personal records. No copying or distribution of material on this website for any commercial or business use is permitted without our prior written consent.
No photography, filming, broadcast, alteration or modification of the pages of this website is permitted without our prior written consent except as may be reasonably necessary to use the website. Subject to this paragraph, all rights in material on this website are reserved to The Chartered Institute of Marketing.
Use of any software available for downloading from the site is governed by the terms of the license agreement accompanying the software.
All trade marks, service marks, and trade names in this site are the marks of the respective owner(s), and any unauthorised use is prohibited.
On certain parts of this website we may require you to register and provide certain information about yourself and where you do this you agree to:
1. Provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data")
2. Maintain and promptly update the Registration Data (by sending an appropriately worded email to the membership services team) to keep it true, accurate, current and complete.
If you send any text, images, audio or other content to this website you accept that the files sent, and all rights therein, become the sole property of The Chartered Institute of Marketing and that we shall have the right to use that content in perpetuity, throughout the world, in all known and discovered mediums and for all purposes and we shall have the right to make it available to the public on this website and otherwise. All material must comply with the rules on User Content Pages, set out below. We may require you to confirm the rights granted in this paragraph and where requested to do so you shall provide all reasonable assistance to us.
User Content Pages - Rules of Acceptable Use
Any discussion forums or pages of the website where you are capable of posting material are provided for your private and non-commercial use and for the exchange of lawful, relevant, fair and appropriate information, opinions and comment. Use of the website that is inconsistent with those stated purposes is strictly prohibited. Your use of these forums and the website generally is subject to the following terms which, by your use of the forums and the website, you are deemed to accept (and which amount to a non-exhaustive list of prohibited acts):
• You may not use obscene or offensive language.
• You may not place on the website any material which is defamatory, abusive, discriminatory or hateful or which applauds, encourages or entices abuse, discrimination or hate.
• You may not post any material on the website which has been disclosed to you in confidence or which, by its nature, is confidential.
• You may not post any material on the website which compromises the privacy or security of anyone other than yourself.
• You may not place on the website any material which may encourage criminal conduct or which may give rise to civil liability, or which is otherwise unlawful.
• You may not place on the site any material, including images, belonging to any person (or any material where the rights belong to any person) other than yourself without the prior written consent of the owner of it.
• You may not place on the site, or link to a third party site, any material where the use by The Chartered Institute of Marketing, or any third party licensed or permitted by The Institute, will give rise to any third party claims.
• You may not place any links on the website where those links take users to unlawful material or material that contravenes these Rules of Acceptable Use.
• You may not place on the website advertisements nor make commercial solicitations nor use the website for any commercial purposes (which would include using the website to promote or encourage the sale of your goods/services).
• You may not place on the website any material that authorises, enables or encourages the dissemination of junk mail or chain letters.
• You grant The Chartered Institute of Marketing the unrestricted right to use, reproduce, translate and distribute any material you place on the site.
• Whilst we do not pre-screen submissions placed on our online forums, we do have the right (but not the obligation) at our sole discretion to review, edit, move or delete any material submitted to our online forums.
• The Chartered Institute of Marketing accepts no responsibility for any statements, material or other submissions placed on our online forums by you or any third party, or for any loss or damage resulting from your breach of these Rules of Acceptable Use.
• You agree to indemnify The Chartered Institute of Marketing, its associated companies and its representatives and employees from any and all damages, claims and liabilities (including legal fees) and expenses of any kind which arise from your actions, statements, contributions or other submissions to our online forums, from any unauthorised use of material obtained from our online forums or otherwise from your breach of our Rules of Acceptable Use.
• Profile images can include a personal portrait or other non-offensive and non-copyright content, for example, company logos are not permitted. Inappropriate images will result in your forum account being suspended.
Removal of content
We will not view or edit or pre-screen any contribution that you or anyone else make to the forums or to the website generally and therefore, unless we are specifically notified of the nature of any item of content, you cannot assume that we are responsible for having made it available on the website.
We, and others that we designate, shall have the right (but not the obligation) at our sole discretion to suspend your forum account, refuse or remove any content that is posted to, or available on, the forums or the website without the need to give any reasons for doing so. Content objections
If you object to the publication of any material placed on our online forums (or anywhere else on this website) please let us know by contacting the technical support team and we will take whatever action we deem appropriate.
We welcome 'hot links' to the Homepage of our website, but not 'deep linking' by which we mean that you may not include a link to any page of our website that is not the Homepage.
Neither may you display the contents of our website (or any page from it) or allow it to be displayed surrounded or framed or otherwise surrounded by material not originating from us without our consent. If you would like to license our material, please contact our Knowledge Services team.
The following policy covers all web sites owned and developed by The Chartered Institute of Marketing.
External hyperlink approval should be sought from our web team for acceptance and assessment.
All links open in a separate window and not within the frameset of The Chartered Institute of Marketing's sites. This is to prevent any inference that CIM approves or has any business or ownership rights relating to the third party site.
Free text links will be given to organisations that are mentioned in copy provided by either third parties (commissioned writers) or originally generated by The Chartered Institute of Marketing.
If a third party has supplied original free content a link will automatically be given to the provider/owner of the content, once the content has been editorially approved.
On some occasions a logo hyperlink will be accepted, again this will need to be approved by our web team. If the logo is used on the site, written permission must be sought from the third party. This will protect The Chartered Institute of Marketing in terms of breach of copyright preventing any ambiguity between both parties. A written copy of express permission logo usage approval (letter or e-mail accepted), detailing the usage rights of their logo, must be forwarded on to the Marketing team for reference purposes.
• Pornography
• Terrorism
• Racism
• Political views
• Any criminal activity
• Direct Competitors to CIM Qualifications, Training and Membership
The Chartered Institute of Marketing will portray a neutral stance on any views; hence no form of political alliance will be portrayed on any of the sites under its control. The information collected will be used for reference and CIM’s web communication only. The data will not be submitted for marketing campaigns and distributed outside of CIM.
Hyperlink disclaimer notice - all third parties will need to be made aware of the following:
• Please note that that hyperlinks are given for information purposes only and there is no inferred recommendation as to the companies listed on The Chartered Institute of Marketing’s sites.
• The Chartered Institute of Marketing does not take any responsibility for the quality of service these organisations provide.
• The Chartered Institute of Marketing will reserve the right to remove any hyperlinks at any time without prior consultation with third parties.
You can make your booking via the CIM website or by email or by telephoning the training team on 01628 427360.
Your booking will only be considered confirmed when you have responded to the booking email you will have been sent or CIM have received payment.
All transactions made by credit or debit card must be complete a minimum of 48 hours prior to the virtual or face to face training course start date.
Online course access will be activated by email within 24 hours or where bookings are made outside of office hours (Mon-Fri, 9-5 excluding bank holidays) access will be sent the next working day. All transactions must be made using credit or debit card prior to activation.
Payment by invoice or BACS is available upon request and subject to CIM’s approval. CIM’s payment terms are 30 days from date of invoice. Purchase orders will need to be received ahead of booking confirmation and with a minimum of 7 days prior to either the start date of virtual or face to face course or activation of online course.
Cancellation by the customer
If you cancel attending the course CIM reserve the right to levy a charge (please see the transfer and cancellation tables below). Clients may substitute the original delegate with an alternative at no extra charge prior to the start date of the course. Any cancellations, transfers or substitutions must be emailed to delegate.support@cim.co.uk and confirmed by CIM.
If it is an online course, then no substitution can be made once the course has been activated.
Transfer to another virtual course
A delegate can be transferred without a charge onto an alternative virtual course up to 31 days prior to the originally booked course.
If it is less than 31 days, please see the transfer and cancellation table below.
Only one transfer is permitted per booking.
Transfer and cancellation table for a virtual course |
||
No. of days' notice | % course fee payable on cancellation | % course fee payable on transfer |
31 + days | No charge | No charge |
15-30 days | 50% of fee due | 10% of original course fee |
0-14 days | 100% of fee due | 25% of original course fee |
If a discount has been applied to the original booking, CIM reserve the right to charge the full published price of the alternative course.
Transfers for an in-person course
A delegate can be transferred without a charge onto an alternative face to face course up to 31 days prior to the originally booked course.
If it is less than 31 days, please see the transfer and cancellation table below.
Only one transfer is permitted by booking.
Transfer and cancellation table for an in-person course |
||
No. of days' notice | % course fee payable on cancellation | % course fee payable on transfer |
31 + days | No charge | No charge |
15-30 days | 50% of fee due | 25% of original course fee |
1-14 days | 100% of fee due | 50% of original course fee |
0 days (day of course) | 100% of fee due | 100% of fee due |
Transfers for an online course
A delegate can only transfer prior to the online course being activated.
If it is less than 14 days, please see the transfer and cancellation table below.
Only one transfer is permitted by booking.
Transfer and cancellation table for an online course |
||
No. of days' notice | % course fee payable on cancellation | % course fee payable on transfer |
14 + days | 0% of fee due | 0% of original fee |
0-13 days | 0% of fee due | 10% of original course fee |
Once course activated | 100% | 100% of original course fee |
Any online course is deemed to have been activated as soon as the materials are accessed through the learning portal and the right to cancel under the Consumer Contracts Regulations ceases.
Bank Name Santander UK plc
Address Bridle Road, Bootle, Merseyside, L30 4GB
Bank Sort Code 09-02-22
Bank Account Number 10776490 The Chartered Institute of Marketing
VAT Number GB 302 2509 13
IBAN code GB93ABBY09022210776490
Account Contact Tracey Sheppard
Telephone Number +44 (0)1628 427425
The CIM reserves the right to amend or cancel the course, course times, dates or published prices. Any changes will be advised before the course start date and any course already paid in full will not be subject to the increased price.
All materials provided by CIM Learning and Development remain the intellectual property of CIM and its partners, who assert their right to worldwide copyright and all related rights unless specifically agreed otherwise in writing.
The CIM does not sell, trade or rent your personal information to others. However, CIM may contact you with useful and interesting additional information regarding our products and services. Please see our Privacy Policy for further information on how we may use your data.
A course booking, unless otherwise agreed in writing in advance, is for one delegate - whether the course is online, in-person or virtual. The CIM reserves the right to remove any delegate from their programme should they breach this or exhibit any other behaviour deemed to be inappropriate. This would result in no refund of course fees or other costs being paid.
If a digital badge is awarded for attending the course, please note that personal data will need to be provided to a third-party company that is based in the USA.
Please make CIM aware of any special requirements at the time of booking.
CIM can provide accommodation at the Moor Hall venue only. Please visit the Moor Hall website for more information and how to book.
With respect to the subject matter, these Terms and Conditions supersede all prior written or oral agreements between the customer and CIM.
Applicants for Affiliate Professional and Affiliate Studying can apply and complete their application online.
Applicants for graded membership (Associate, Member and Fellow) can apply online, providing supporting documents and make payment for the chosen grade, however each application will be assessed once received and confirmation of membership grade will only be given after assessment is made.
The Chartered Institute of Marketing (CIM) reserves the right to request further evidence to support your application.
Payment is required on application and if it’s necessary to offer an alternative grade at a lower subscription price a refund for the difference will be made.
If offered an alternative grade and you do not wish to accept you must notify us within 14 days and a full refund will be given.
By joining members agree to abide by CIMs Code of Professional Conduct. As such all information provided to support an application must be up to date and accurate.
Whilst there are systems in place to reduce the creation of multiple applications and accounts, we cannot accept responsibility for existing members creating multiple membership accounts using this service.
CIM reserves the right to downgrade an application. Full reasons will be given.
It is expected that Affiliate Studying members are enrolled at an accredited study centre - either at the time of joining CIM as an Affiliate Studying member, or within three months. If an Affiliate Studying membership is held and no assessments have been booked for nine months, an email will be sent ten weeks prior to membership renewal providing the opportunity to confirm if CIM studies are continuing. If studies have ceased, or no reply is received the membership type will be changed to Affiliate Professional grade.
Once created, a membership record is not transferrable to another individual.
The format in which you provide your name on your application is the way that you will subsequently be addressed. If you are studying for a CIM qualification a first name and surname will be required for the issue of certificate(s).
Membership is an annual subscription. Payment for membership cannot be refunded once paid. If membership is cancelled part-way through a membership year, then no refund can be offered, and full payment still needs to be made for the duration of that membership year. This does not affect your statutory right to cancel within the 14-day cooling off period following purchase.
Current members of all grades can renew their membership online from eight weeks prior to their renewal date.
Members will be sent communication to invite them to renew their membership. If payment is not received within one month of the renewal date the membership status will become suspended. This indicates the membership is overdue and during this time access to membership benefits will be restricted. However, membership remains nominally in place and payment can be made via MyCIM. Renewal payments made whilst membership is Suspended will retain the original renewal date.
Once membership ceases, three months after the renewal was due, a member can re-join online via the MyCIM area or by phone. A new renewal date will apply, 12 months from payment date, unless otherwise agreed. You can however retain the same membership record number.
Affiliate Studying members that re-join after membership has ceased, please ensure your study centre and programme of study are updated, if applicable, which can be done via the MyAccount section of MyCIM.
Graded members (Associate, Member, Fellow) who held graded membership that ceased more than three years ago and want to re-join, please contact the Customer Services team on +44(0) 1628 427120 for details on how to proceed.
By joining members agree to abide by The Chartered Institute of Marketing (CIM) Charter and Byelaws and to observe the provisions of the CIM’s Code of Professional Conduct. By making a membership renewal payment this acts as continuing acceptance.
Membership fees are subject to review and change annually, CIM may decide to increase membership fees at any time. All members will be made aware of such changes prior to their renewal date.
CIM issues digital badges denoting your membership grade, and if you are a Chartered Marketer, as proof of your association with us. These badges are provided by a third party based in the USA with whom we will need to share relevant data for the appropriate badge to be issued. Digital badges for new graded members (Associate, Member and Fellow) will be issued after the application had been assessed and grade confirmed.
Availability and access to membership benefits is dependent upon the grade of membership held.
CIM reserves the right to alter the range of member benefits at any time and without prior notice and similarly any third parties involved in the provision of member benefits may be changed.
Services provided by a third party in respect of member benefits will be subject to that provider’s own Terms and Conditions and CIM does not accept any liability arising from the provision of these services.
Members are responsible for ensuring that their contact details are kept up to date to ensure communications are received.
CIM cannot accept responsibility for mail or emails sent to the address given, that are not received or opened.
Payment may be made online by credit or debit card using the Elavon secure, online payment infrastructure. All major credit and debit cards are accepted.
If payment is made using a credit/debit card not in the member/applicant’s name - permission must be sought from the card holder and by making such payment online or by telephone you are confirming that permission has been sought and obtained.
Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. The Chartered Institute of Marketing will not accept any liability for costs incurred as a result of applications deemed void in this manner.
Bank transfer payments are accepted, please contact us for bank details. Any bank charges need to be met by the payer.
Payment can also be made by telephone through the Customer Service team, payment will be taken via WorldPay or Elavon, dependent on the service being purchased.
Direct Debit payment, by setting up a Direct Debit (UK bank account holders only) you are agreeing to a one-year membership subscription. If you cancel before your membership is paid, you are liable for the outstanding amount and payment will need to be paid by an alternative payment method.
If you miss a Direct Debit payment we will attempt to take your payment one more time within that month. If the second attempt fails we will require the outstanding amount to be paid by an alternative method. Only upon CIM’s discretion, another Direct Debit mandate could be considered.
CIM will only confirm your membership once payment has been received or a direct debit set up. On completing the payment process, you will receive an email to confirm that the application has been successful, and the email will include your Membership number. If a purchase order or contact details for an individual from the finance department are provided and an invoice is issued on this basis membership will be current at the point the invoice is raised. However, CIM reserves the right to subsequently cancel the membership should payment not be received as per our invoice terms.
All membership grades can enrol on the CPD programme, but only graded members (Associate, Member, Fellow) can work towards Chartered Marketer status.
Details of how to achieve Chartered Marketer status can be found here
CIM graded membership needs to be held continuously for the two consecutive years that CPD is recorded when working towards Chartered status.
Chartered Marketer or CMktr designation and the Chartered Marketer logo/badge can only be used by CIM members who hold both current membership and Chartered Marketer status.
For those holding Chartered Marketer status, failure to submit CPD records by the submission date, unless otherwise agreed, will result in the loss of Chartered Marketer status.
Learn more about CIM Academy's terms and conditions here.
Current membership is required to book assessments and for the chosen assessment session, e.g. December session booking = membership for 01 December.
Assessment fees are subject to review and may change annually.
Please refer to the Student Assignment Submission Guidelines and Examination Guidance for Candidates prior to submitting your assignment/sitting your exam. These documents can be found in MyCIM within the Assessment Guidance section.
Assessment bookings made during the Late Booking Period will be subject to a late entry fee in addition to the standard assessment booking fee. For details of the Late Booking Period please refer to the Important Dates found in MyCIM.
Assessments can be cancelled within 14 days of payment being made. After this point fees are non-refundable. Any bookings made during the Late Booking Period are also non-refundable.
Before booking assessments, please check with your Tutor which assessments you need to book for the particular session. Refunds cannot be given for incorrectly booked assessments or if transfers need to be made.
All assignments must be submitted either via your ASC or via an approved platform. Assignments sent directly to CIM will not be accepted. Candidates are responsible for checking that they have the correct assignment brief for the session they are submitting to. Please note case studies change each assessment session, even for re-sits.
For booking dates, please refer to the Important Dates for Students document found online in the MyCIM area for the relevant information on booking times.
The Booking Assessment Policy can be found online in the policies and forms section of MyCIM.
If you are booked to take your online examination at your Study Centre (ASC Online), please contact your Study Centre to confirm the date, time and specific location.
All members sitting The Chartered Institute of Marketing's examinations will be required to provide photographic identification to the invigilator/proctor. Photographic ID can be in the form of a driving licence, passport or national identity card.
If an assessment booking is made and your circumstances then change, you may be able to apply to defer your booking to a future assessment session. Please refer to the Important Dates for Students document in MyCIM and Guidance for Deferrals document for further details. Please note, deferral fees may apply, and you are responsible for ensuring you have the correct assignment brief for the session you are deferring to.
The Chartered Institute of Marketing is committed to providing equal opportunities for all our studying members. For further details please see our Reasonable Adjustments Policy that can be found in MyCIM, for enquiries please email reasonableadjustments@cim.co.uk or +44 (0)1628 427049.
Prices for membership and assessments are valid from 01 July to 30 June but may be subject to change.
This website is operated by The Chartered Institute of Marketing (CIM). Further details about CIM are given at the end of these terms and conditions.
Contracts formed between CIM and you as a result of using this site shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
Terms of use
By using the site, you agree to these terms of use. If you do not agree to these terms, please do not use this site.
The content of this site and content of sites linked to and from this site are provided ‘as is’ and ‘as available’, without warranties of any kind.
CIM does not accept any liability arising from any inaccuracy or omission in the information or interruption in availability. You are advised to verify the accuracy of any information before relying on it.
CIM does not warrant that the materials will be error free, nor free of viruses, defamatory, offensive or other harmful matter. You assume the entire cost of any necessary service, repair or correction.
The information on this website does not necessarily reflect the views and opinions of CIM. Neither should any suggestions or advice contained on this website be relied upon in place of professional advice. You are responsible for checking the accuracy of relevant facts, instructions, suggestions and/or opinions given on this website before entering into any commitment based upon them. The materials that can be accessed from linked sites are not maintained by CIM and we are not responsible for the contents thereof.
Any reference to a linked site or third party by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.
Under no circumstances shall CIM, its affiliates, agents and suppliers be liable for any damages arising out of the use or inability to use the materials in this site or any linked site, even if we are advised of the possibility thereof, nor for any claim by a third party. However, nothing in these Terms of Use shall restrict or exclude any liability that we have to any party which cannot be excluded by law.
Under no circumstances shall CIM, its affiliates, agents and suppliers be liable for any attendance costs that may occur at the event.
You agree to use this site for lawful purposes only and not in any way that might infringe third party rights or that might bring CIM into disrepute or ridicule.
You shall not use the website to disseminate any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes” or any other form of solicitation or to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
You agree to defend, indemnify and hold CIM and our affiliates harmless from any claims, losses, damages and expenses arising from your use of the site.
Entry rules
A fee of £290.00 + VAT is applied to the first entry submitted for judging in the CIM Global Marketing Excellence Awards 2023 (the Awards), excluding, Campaign of the Year and Not-for-profit/social good or community programme of the year which are free of charge to enter.
Entrants are eligible to enter more than one category; however, a separate online entry submission and payment must be completed for each category and each entry. Each entry must be tailored to meet the requirements for each specific category.
CIM may offer discounts or promotions throughout the entry period. Any discounts or promotional codes offered are at CIM’s discretion, may not be retrospectively applied, and no refunds will be made to those who have already submitted their entry.
Entrants must make sure all personal details are entered accurately, including contact details, as this will be used in the Awards presentation if they are selected as a finalist. CIM takes no responsibility for incorrectly entered details.
Entry fees may be paid by credit card or invoice. If an entry submission has not been paid for by the entry deadline they will not be included for judging.
Entries are open to UK, Channel Islands and internationally.
The maximum word limit per entry submission is 1,500 words.
All entries should relate to work commenced and completed from 01 September 2020 – 01 September 2022.
Entrants will be required to submit a company logo for all companies that form part of their award(s) submission. The company logo(s) will need to be supplied as a colour vector EPS file with all fonts/text converted to paths. It is important that entrants secure permission to use all logos. By submitting a logo, you grant permission for CIM and its partners to use it for the purpose of the Awards.
In the event that CIM would like to utilise any marketing materials submitted by entrants, CIM will ask for separate permission before sharing with universities and schools for marketing educational purposes.
Entrants who reach the finalist stage are required to submit a 10-second visual presentation video. This must exclude audio and be in video format, alternatively, five high-resolution JPEG images which represent the campaign. Visual presentations must be submitted no later than Monday 04 September 2023. Failure to submit by this date may result in the entry being withdrawn.
CIM reserves the right to refuse entries which we consider to be offensive or contain inappropriate/illegal material.
CIM staff and the judges of the Awards will review entries. If entry submissions contain sensitive or confidential information, the entrant must clearly state this within their entry and advise CIM’s Awards team via email (awards@cim.co.uk).
Where web addresses are included within an entry, entrants must ensure that any access details, usernames and passwords needed for judging are supplied and that they continue to work until Tuesday 12 June 2023.
By entering the Awards, you confirm that you have the authority to enter on behalf of your organisation and your entry does not contain any material belonging to any person other than yourself unless you have the owner’s prior written consent.
Agencies/awards writing agencies submitting entries on behalf of/in partnership with clients must secure the client’s/partners permission in writing prior to submitting an entry.
CIM is not responsible for any expenses incurred if entering or attending the event such as travel, visa requirements, accommodation or food.
CIM reserves the right to re-categorise entries. However, it cannot be expected to routinely re-categorise incorrectly entered submissions.
CIM reserves the right to not award categories should entries received not reach the required standard.
CIM have the right to change or amend the host of the event at any time regardless of previous promotion that includes the appearance or mention of a different talent.
By entering the Awards, you agree to your entry being promoted by CIM and its partners and to participate in any relevant PR or promotional activities arranged by CIM with no recompense, either by CIM or any partners either during or after the Awards.
If you attend the event, you agree that you may be included in photography or video footage taken during the event.
CIM reserves the right to compose case studies regarding your entry by using the entry form submitted. By entering the CIM Global Marketing Excellence Awards you give your full consent to this activity.
CIM has no responsibility or liability to the entrants except as detailed in these terms and conditions.
CIM reserves the right to cancel, amend, withdraw, terminate or withhold the prizes or temporarily suspend this competition in the event of any unforeseen circumstances outside of its reasonable control, with no liability to any entrants or third parties.
Under no circumstances shall there be any form of communication between the judges of the CIM Global Marketing Excellence Awards and the entrants.
Judges’ decisions are final and CIM will have the final decision resolving any disputes.
Feedback on entries is at the discretion of the judges and will be communicated via the CIM awards team.
Exclusions from entering
The following are not permitted to submit an entry:
How we use your information
By submitting your personal information, you are providing your details to CIM as data controller. This data will be processed solely for the purposes of managing your submission and will be handled in line with current data protection legislation as per our Privacy Policy.
CIM will not contact you in relation to other products and services, unless you have already provided consent to receiving such communications. If you are a current member of CIM, you can update your communication preferences at any time via the ‘Communication’ tab of your MyCIM account at www.cim.co.uk/mycim.
In order to process your entry, the details you provide will be shared with relevant CIM employees, judges, marking assessors and sponsors. You will only be contacted by these parties, by phone or email, in relation to this event and its associated activities. CIM will not disclose your details to any other third parties for the purpose of receiving communications from those third parties.
As part of the entry process, you will be sharing your data with third party online platform providers who have been selected by CIM for the purposes of managing your entry and delivering associated MEA activities. These third parties are based outside of the EEA in countries which may not have data protection laws in force equivalent to those within the EEA. However, CIM has taken all necessary steps to ensure they are compliant with such legislation in order to protect your personal data.
Your personal information will be retained for as long as is required to complete all activity related to this event and for a further 12 months thereafter, after which it will be deleted from all platforms. If you are a CIM member, as a result of this event or otherwise, your data will be retained in line with our Privacy Policy.
CIM respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
Entry in the competition shall not grant any rights in or affect the ownership of any of CIM’s, the Sponsor’s or any partners’ intellectual property rights including but not limited to name, logo and/or trademarks, or those of our affiliates.
By entering the CIM Global Marketing Excellence Awards 2023 and successfully becoming a finalist, you agree for your name and/or company name(s) to be promoted via social media channels, PR related activity, CIM Global Marketing Excellence Awards website and CIM’s on-the-night brochure and live streaming platform either by CIM or any partners, either during or after the Awards ceremony.
Cancellation Policy
Submission of award entries
Cancellations for entries will be entitled to a refund if cancellation is received via e-mail or in writing within 14 days of the date of payment. If cancellation for entry is received after 14 days of the date of payment, no refund will be given. For entries made within 14 days prior to the final submission date, no refund will be given. For refunds, there will be a £15 or 5% administration fee, whichever is the greater.
Purchasing of attendance at the Awards ceremony
Cancellations must be received via e-mail (awards@cim.co.uk) or in writing to CIM Head Office. Tickets purchased up until the date of 25 September 2023 will be entitled to a full refund due to the change of event date.
For cancellations of new tickets purchased from 26 September 2023 onwards, a refund of 50% will be given until the 18 October 2023. No refunds will be made from 19 October 2023 onwards.
Copyright and Trade Marks
The copyright and all other rights in the material on this website are owned by CIM or are included with the permission of the owner of the rights.
As a visitor to this website, you may download a single copy of the material on this website on a single computer for your own private viewing/listening purposes only. Single copies of pages from this website may be printed out for the sole purposes of enabling the person printing the page to retain a copy for their own personal records. No copying or distribution of material on this website for any commercial or business use is permitted without CIM’s prior written consent.
No photography, filming, broadcast, alteration or modification of the pages of this website is permitted without CIM’s prior written consent except as may be reasonably necessary to use the website. Subject to this paragraph, all rights in material on this website are reserved to CIM.
Use of any software available for downloading from the site is governed by the terms of the license agreement accompanying the software.
All trademarks, service marks, and trade names in this site are the marks of the respective owner(s), and any unauthorised use is prohibited.
Liability and Indemnity
Except as expressly provided for in these Terms and Conditions we shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
We do not seek to exclude or limit our liability for death or personal injury arising from our own negligence or for any fraudulent misrepresentation. Subject to this, our liability to you under these Terms and Conditions howsoever caused shall be restricted to the replacement of the item(s) or a full refund of the price as outlined above; our liability to you shall not exceed the total price charged for the items purchased.
Severability
If any part of these Terms and Conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.
Statutory Rights
These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.
Applicable Law
Contracts formed between CIM and you shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
Registered office
The Chartered Institute of Marketing
Moor Hall
Cookham
Maidenhead
Berkshire
SL6 9QH
UK
Tel + 44 1628 427500
Places are limited and are on a first come first served basis. Each seat ticket is £355 (plus VAT), £3,500 (plus VAT) for a table of 10 and £3,900 (plus VAT) for a premium table.
Event tickets purchased after the new date change must be paid before you attend the event and are only refundable until midnight on 20 October 2023.
If you purchased Event tickets before the new date announcement and you can no longer attend, a full refund will be issued.
The last day to purchase tickets is 20 October 2023.
CIM is unable to provide assistance with funding attendance or accommodation for the event.
Visa applications are the responsibility of the attendee. CIM is strictly unable to provide funding or involvement in applications.
Tickets include food or beverages at the event, however, this is limited. Drinks will also be available to purchase behind the venue bar. Dietary requirements must be stated to CIM by the 20 October 2023.
In all instances CIM will not be held accountable for travel, accommodation, visa applications or any other form of expenses loss.
In the event that CIM cancels the event, tickets can be deferred until the rearranged event or refunded.
Attendance of children at CIM Global Marketing Excellence Awards is prohibited.
Guests who wish to attend the awards, do not need to be a member or a finalist of the awards ceremony.
Members, SIGs, Volunteers and Judges may be offered promotional discount codes at CIM’s discretion. If you have already booked a ticket for the Global Marketing Excellence Awards you will not be eligible for the discount. It cannot be retroactively be applied to a previous purchase. CIM has the right to cancel any bookings that appear to use this discount code ineligibly.
CIM will not be held responsible if the Events Ceremony were to be rescheduled or cancelled for safety of our staff and guests due to COVID-19.
In the event that the event is required to be rescheduled or cancelled or if you are unable to attend due to COVID-19 restrictions, CIM will not be responsible for any travel, accommodation, visa applications or any other loss incurred by the individuals and/or their guests.
CIM will follow all government COVID-19 guidance in place on the date of the Awards and guests are required to follow this guidance and any other safety requirements put in place by CIM or the venue.
All special requests regarding mobility will have been declared at the time of booking.
CIM is not liable for any failure to fulfil its duties under these Terms and Conditions if and to the extent that such failure results from any circumstances beyond CIM’s reasonable control which shall include (without prejudice to the generality of the foregoing): fire, flood, infectious disease or pandemic, strikes, loss of utilities, suspension of transportation facilities, any act of God, any act of war or civil disorder, government intervention, acts of terrorism, or any event which causes the whole of substantial part of the Venue to be closed to the public or make impossible or illegal to host the event at the Venue (a “Force Majeure Event”).
CIM reserves the right to remove any attendee from the event should they exhibit any behaviour deemed to be inappropriate. This would result in no refund of the event or other costs being paid.
Cancellations and refunds
First prize:
Second prize:
Third prize:
All finalists:
‘The Pitch 2025’ Terms and Conditions
1. CIM shall mean The Chartered Institute of Marketing a body incorporated by Royal Charter (RC000886) located at Moor Hall, Cookham, Maidenhead, Berkshire SL6 9QH.
2. The ‘Partner’ is defined as the company who are in contractual agreement with CIM for The Pitch competition and event and the charity.
3. The briefs for ‘The Pitch 2025’ can be found at www.cim.co.uk/thepitch.
4. There are two separate competitions: an undergraduate competition and a postgraduate competition. The undergraduate competition is open to teams of second- and third-year students. The postgraduate competition is open to postgraduate students at universities studying a marketing or business bachelor’s degree (level six equivalent) or postgraduate degree. If students are studying business, this degree must contain a marketing module and is a requirement for both competitions.
5. If students are studying at a Scottish university, they must be in their second or third year of university, or fourth year if completing a qualification at a Scottish university and the student(s) status is equivalent of an undergraduate, as of 01 September 2024.
6. Teams must all belong to same degree level (i.e. all postgraduates or all undergraduates) due to the different requirements of each competition and consist of two or three members.
7. Entrants must be over 18 years of age.
8. Your entry is limited to one unique and original entry per team.
9. Employees of CIM or either ‘partner’ organisation and their immediate families are not permitted to enter the competition.
10. CIM reserves the right to refuse entries which we consider to be offensive or contain inappropriate/illegal material or that are contrary to the spirit or intention of the competition.
11. You confirm that (i) any ideas / materials are original works and are not defamatory, (ii) your entry to ‘The Pitch’ will not contain material, including images belonging to any person (or any material where the rights belong to any person) other than yourself without the owner’s prior written consent, (iii) there are no conflicting agreements in place that restrict usage of these images or other submissions, (iv) you will produce evidence of any required consents at CIM’s or the Sponsor’s request and (v) all persons appearing in any images are over 18. You agree not to include music in any materials or submissions for the competition, regardless of whether the music is royalty free.
12. The intellectual property created by the teams for their entries will be owned by and vest in the Partner, CIM and Charity and by entering this competition you agree to assign all intellectual property rights in your entry to them. The Pitch Partner, CIM and Charity does not need to obtain approval or permission to use this content and they have the right to use that content in perpetuity, throughout the world, in all known and discovered mediums and for all purposes and they shall have the right to make it available to any partner or the public.
13. Except as detailed on Clause 14, you grant CIM, the Partners, Charity and their respective agencies the unrestricted right to use, reproduce, translate and distribute any material or ideas included in your Pitch and to make reference to and/or publish any content or ideas through printed or online channels for all PR activities and editorial relating to ‘The Pitch’. You agree that we need not obtain your approval prior to any such uses of your Pitch. Accordingly, we reserve the right to take such action as we require to protect our position in respect of any claim or potential claim.
14. As partners of The Pitch 2025, market intelligence content is released by Mintel for the sole purpose of supporting preparation for The Pitch 2025. Any other circulation or use of this content is strictly forbidden.
15. By submitting your personal information, you are providing your details to CIM as data controller. This data will be processed solely for the purposes of managing your submission and subsequent PR activities relating to your entry and will be handled in line with current data protection legislation.
16. CIM will not contact you in relation to other products and services, unless you have already provided consent to receiving such communications. If you are a current member of CIM, you can update your communication preferences at any time via the ‘Communication’ tab of your MyCIM account at cim.co.uk/mycim.
17. In order to process your entry, the details you provide will be shared securely with relevant CIM employees, judges, marking assessors, and partners. You will only be contacted by these parties, by phone or email, in relation to this event and its associated activities. CIM will not disclose your details to any other third parties for the purpose of receiving communications from those third parties.
18. Your personal information will be retained for as long as is required to complete all activity related to this event and for a further 12 months thereafter, after which it will be deleted. If you are a CIM member, as a result of this event or otherwise, your data will be retained in line with our Privacy Policy
19. CIM respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
20. Entry in the competition shall not grant you any rights in or affect the ownership of any of CIM’s, the Partners’ or any charity’s intellectual property rights including but not limited to name, logo and/or trademarks, or those of our affiliates.
21. By entering The Pitch 2025 and successfully becoming one of the top 10 finalist teams (for each competition), you agree for your name and university to be promoted via social media channels, PR related activity, The Pitch website, activity on-the-day of the live virtual judging final, and case studies with no recompense, either by CIM or any partners, either during or after the competition.
22. Registrations to the competition must be completed by Monday 02 December 2024 (midnight GMT).
23. First marketing presentations must be received by Monday 27 January 2025 (midnight GMT) via thepitch@cim.co.uk. Incomplete or late entries will not be accepted. Your entry must be sent via thepitch@cim.co.uk and entries made in any other way will not be accepted.
24. After the closing date, entries will be judged by a panel who will select 20 team finalists (10 per competition). These finalists will be invited to attend a virtual live judging final on Thursday 13 March 2025 (09:30 GMT) for the undergraduate finalists and then on Friday 14 March 2025 (09:30GMT) for the postgraduate finalists.
25. Finalist teams must submit their final Pitch submissions by Monday 03 March 2025 (midnight GMT) via thepitch@cim.co.uk.
26. CIM is not responsible for any expenses incurred such as travel, accommodation, food or any other supplementary expense.
27. The prizes per team for both competitions are as follows:
1st Place:
Finalists:
All finalist teams will receive a Pitch 2025 finalist certificate.
28. All prizes must be redeemed by 01 September 2025.
29. The judge’s decision is final.
30. Should the winner already be a member of CIM, there will be no refund of any moneys paid. However, If they already have a membership and it is due to run out after the competition this can be banked.
31. CIM has no liability or responsibility to the winners except as set out in these Terms and Conditions.
32. The successful winners from each competition will be posted on the CIM website alongside the other finalists, within one calendar month after The Pitch 2024.
33. Strictly no photography or filming of any kind can be undertaken at the live virtual judging final on Thursday 13 March 2025 for undergraduates and Friday 14 March 2025 for postgraduates.
34. All users must gain written approval/permission via thepitch@cim.co.uk before any publication/use of CIM’s brand logo.
35. CIM reserves the right to cancel, amend, withdraw, terminate or withhold the prizes or temporarily suspend this competition in the event of any unforeseen circumstances outside of its reasonable control, with no liability to any entrants or third parties.
36. This competition is being run by CIM, Moor Hall, Cookham, Berkshire, SL6 9QH.
37. If you are found to have breached these Terms and Conditions, your team will be immediately removed from the competition.
38. Except as expressly provided for in these Terms and Conditions CIM shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
39. CIM does not seek to exclude or limit its liability for death or personal injury arising from its own negligence or for any fraudulent misrepresentation.
40. These Terms and Conditions shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
CIM reserves the right to vary these Terms and Conditions from time to time. Such variations become effective immediately upon the posting of the varied Terms and Conditions on www.cim.co.uk/terms-and-conditions/#events.
CIM reserves the right to vary these Terms and Conditions from time to time. Such variations become effective immediately upon the posting of the varied Terms and Conditions.
Except as expressly provided for in these Terms and Conditions we shall not in any circumstances be responsible for indirect damages or loss of any kind, including loss of profit, business or revenue, arising out of or in any way connected with the performance or failure to perform these Terms and Conditions, breach of any express or implied term or warranty, or where the performance of any of our obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control, including without limitation fire, flood, lightning, civil commotion, malicious damage, compliance with any law or governmental order, accident to or breakdown of plant, machinery, utilities, computer servers, telecommunications networks or default of suppliers or subcontractors.
We do not seek to exclude or limit our liability for death or personal injury arising from our own negligence or for any fraudulent misrepresentation. Subject to this, our liability to you under these Terms and Conditions howsoever caused shall be restricted to the replacement of the item(s) or a full refund of the price as outlined above; our liability to you shall not exceed the total price charged for the items purchased.
Click here for CIM terms and conditions of Purchase (Goods and Services).
If any part of these Terms and Conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.
We reserve the right at any time to make changes to Terms and Conditions and you shall be subject to the terms and conditions in force at the time you order any items from us.
These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.
Contracts formed between The Chartered Institute of Marketing and you shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
The Chartered Institute of Marketing
Moor Hall
Cookham
Maidenhead
Berkshire
SL6 9QH
UK
Tel + 44 (0)1628 427500
Fax + 44 (0)1628 427499
Registered in England and Wales
Registered Office: RC000886
VAT Registration no: GB302250913