Book now to kickstart your learning in 2024.
Need some help making your choice? Email us at training@cim.co.uk or call us on +44 (0)1628 427360.
Virtual

Overview

User Experience (UX) design is vital for organisations seeking to succeed and thrive in competitive markets. A seamless and engaging user experience can significantly impact a company's success - influencing user satisfaction, customer loyalty, and overall business growth. This interactive one-day course will take you through how to craft exceptional user experiences:

  1. Design Thinking: How to design intuitive and compelling experiences
  2. Specific Solutions: UX design patterns for common challenges
  3. Integrating AI: Leveraging AI to develop excellent user interactions

Throughout the course, we will provide real-world examples and hands-on exercises to deepen your understanding of critical UX design issues. Additionally, you will have opportunities to discuss and apply these principles to your current and future projects, making this course highly practical and relevant to your professional needs.

Who should attend?

Ideal for marketers and website designers, this course provides a comprehensive grounding in the best practices for User Experience (UX) design, with a focus on effectively integrating AI technologies across various channels and devices.

This course is applicable to all sectors (B2C, B2B and non-profit).

Learning outcomes

  • Develop a UX mindset to effectively address design challenges
  • Understand actual user behaviours for audience engagement
  • How to run user research, including: focus groups, surveys, usability and A/B testing
  • Design guidelines for accessibility, addressing the needs of users with disabilities or diverse requirements
  • Core UX principles, including: interaction cost & aesthetics, expectations & consistency, and affordances & visibility
  • Design seamless experiences across channels, including: multi-channel, small screens, touch screens, voice control, and chatbots
  • Best practices for designing key UX elements, such as homepages, navigation, comparison tables, forms and checkout, icons, and chat interfaces
  • Using AI to support UX design efforts and implement best practices for the design of AI systems

Course Dates

Start Date Duration Location
26 Mar 2024 1d Virtual
 
Add to Basket
Added
 
Book Now
01 May 2024 1d Virtual
 
Add to Basket
Added
 
Book Now

Course Director

Tim Fidgeon

Tim is a CIM Consultant and Course Director. He has managed User Experience projects for Fortune 500 and FTSE 100 companies, including: BT, General Motors, GlaxoSmithKline, Google, Royal Bank of Scotland, Unilever, UPS, and Vodafone. These projects have included new product development, website re-designs and up-skilling global UX teams. He has over 20 years' experience in developing excellent User Experiences and driving growth. Tim's articles on User Experience have been published by: .net magazine, New Media Knowledge, Usability News and Web Standards Group.

Virtual delivery

Our virtual delivery format is designed to deliver engaging and interactive experience using short bursts of content delivery, group breakouts, interactive polls, multimedia case histories and how-to-do workshops.

Do you have a question?

If you have a question about this course then please use the form below, use the web chat facility on the right of this page, or speak to one of our Learning Advisors at +44 (0)1628 427360.

X

Are these courses for you?

If so please continue to add any extra courses to your cart or check out.

Want to purchase courses for multiple people or have any other training requirements?
Call us on 01628 427360
Email us at training@cim.co.uk
or click on the 'Need Help' icon that has appeared to the right.