CIM-marketing-and-digital-training-courses.jpg

Courses

Showing 7 courses for "customer experience"

Intermediate

Virtual

Brand Experience

Create outstanding brand experiences through the evaluation of each touchpoint in the customer journey.
  • Intermediate
  • 1 day
From £475 Details
Virtual

Conducting Market Research Online

An introduction to the principles of conducting online research.
  • Intermediate
  • 1 day
From £475 Details
Virtual

User Experience (UX)

Boost your rates of conversion, loyalty, and advocacy with this intensive 1-day workshop.
  • Intermediate
  • 1 day
From £475 Details
Virtual
New

Customer Relationship Strategy Framework

How to plan and build an effective customer-centric strategy for your business.
  • Intermediate
  • 1 day
From £475 Details
Virtual
New

Customer Journey Path to Purchase

Identify and map the critical touchpoints on the Pathway to Purchase for any product or service.
  • Intermediate
  • 1 day
From £475 Details

Advanced

Virtual

Customer Experience Management

How to create and develop a customer experience strategy and how to align it with business strategy.
  • Advanced
  • 2 days
From £999 Details
Virtual

Using Customer Insight to Drive Marketing Strategy

How to leverage and optimise your existing customer/consumer insight process.
  • Advanced
  • 2 days
From £999 Details
  • CoBrowse