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Online and virtual delivery courses are now available.
To speak to one of our Learning Advisors call us on +44 (0)1628 427360 or email training@cim.co.uk

Courses

Showing 6 courses for "customer experience"

Intermediate

Virtual

Brand Experience

Create outstanding brand experiences through the evaluation of each touchpoint in the customer journey.
  • Intermediate
  • 1 day
From £475 Details
Virtual

Market Research

How to design and manage market research projects.
  • Intermediate
  • 1 day
From £475 Details
Virtual
New

Customer Relationship Strategy Framework

How to plan and build an effective customer-centric strategy for your business.
  • Intermediate
  • 1 day
From £475 Details
Virtual
New

Customer Journey Path to Purchase

Identify and map the critical touchpoints on the Pathway to Purchase for any product or service.
  • Intermediate
  • 1 day
From £475 Details

Advanced

Virtual

Customer Experience Management

How to create a develop a customer experience strategy and how to align it with business strategy.
  • Advanced
  • 2 days
From £999 Details
Virtual

Using Customer Insight to Drive Marketing Strategy

How to leverage and optimise your existing customer/consumer insight process.
  • Advanced
  • 2 days
From £999 Details
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