We negotiate every day in our business and private life. Imagine what better outcomes you could have if you negotiated a little better each time. If you’ve ever walked out of a formal negotiation feeling like you could have achieved a better outcome, or questioned some of the concessions you made, there’s a good chance the person you were negotiating with had negotiation tools you were unaware of. You may even have experienced an uncomfortable feeling during a negotiation about where it’s going but felt unable to alter the course of the concessions you are making.

Whether the negotiating you are doing is a formal negotiation - with a client or supplier, or an informal negotiation with your boss or teammate, you want to feel confident in your negotiation skills. The tools of this course will enable you to plan and execute better negotiated outcomes, that don’t come at the cost of the relationship with the person you are negotiating with.

This course covers a range of the tools top negotiators use to achieve their outcomes and gives you the opportunity to practice these skills during the course.